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Policies

This page outlines policies related to our store, repair department, and website use.

For project-specific terms, please refer to your signed contract.

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Shipping Policy (ABS Supplies)

America Building Services does not offer shipping for online store orders.

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All purchases made through the ABS Supplies store are store pickup only unless otherwise stated in writing.

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Orders will be prepared after payment is received and must be picked up at our store location within the allowed hold period.

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Orders not picked up within the hold period may be canceled and refunded to the original payment method.

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Please contact us if you need assistance arranging pickup.

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Refund Policy (ABS Supplies)

Returns may be accepted within 30 days of the purchase date with proof of purchase.

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All returns are subject to a 25% restocking fee. Items must be unused, in original packaging, and in re-sellable condition to qualify for a refund.

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The following items are non-returnable:

  • Opened chemicals

  • PPE products

  • Clearance or discounted items

  • Special order items

  • Used equipment

  • Items not in original packaging

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Refunds will be issued to the original form of payment after inspection of the returned merchandise.

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America Building Services (ABS) reserves the right to deny any return that does not meet the conditions listed above.

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Rental Policy (Machine Repairs)

America Building Services offers temporary cleaning machine rentals exclusively for customers whose equipment is currently being serviced by our maintenance department.

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This service is designed to help minimize downtime while your machine is under repair.

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All rental equipment is inspected and maintained by our technician to ensure reliable performance.

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Rentals are available for an additional fee and are intended only as short-term use during active repair service.

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Availability is limited and based on inventory.

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Late returns may result in additional charges.

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Privacy Policy

America Building Services collects customer information only for business purposes, including:

  • Processing orders

  • Scheduling service

  • Providing quotes

  • Customer communication

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We do not sell or share personal information except when required to complete services or comply with legal requirements.

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Website data may be collected for analytics and security purposes.

By using our website, you agree to this policy.

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Contract Policy

For all cleaning, construction, maintenance, or engineering work, the signed agreement between ABS and the client governs the project.

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This website policy page does not replace any written contract.

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Clients should refer to their proposal, agreement, or service contract for full terms, scope, pricing, and responsibilities.

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