Policies
This page outlines policies related to our store, repair department, and website use.
For project-specific terms, please refer to your signed contract.
Shipping Policy (ABS Supplies)
America Building Services does not offer shipping for online store orders.
All purchases made through the ABS Supplies store are store pickup only unless otherwise stated in writing.
Orders will be prepared after payment is received and must be picked up at our store location within the allowed hold period.
Orders not picked up within the hold period may be canceled and refunded to the original payment method.
Please contact us if you need assistance arranging pickup.
Refund Policy (ABS Supplies)
Returns may be accepted within 30 days of the purchase date with proof of purchase.
All returns are subject to a 25% restocking fee. Items must be unused, in original packaging, and in re-sellable condition to qualify for a refund.
The following items are non-returnable:
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Opened chemicals
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PPE products
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Clearance or discounted items
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Special order items
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Used equipment
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Items not in original packaging
Refunds will be issued to the original form of payment after inspection of the returned merchandise.
America Building Services (ABS) reserves the right to deny any return that does not meet the conditions listed above.
Rental Policy (Machine Repairs)
America Building Services offers temporary cleaning machine rentals exclusively for customers whose equipment is currently being serviced by our maintenance department.
This service is designed to help minimize downtime while your machine is under repair.
All rental equipment is inspected and maintained by our technician to ensure reliable performance.
Rentals are available for an additional fee and are intended only as short-term use during active repair service.
Availability is limited and based on inventory.
Late returns may result in additional charges.
Privacy Policy
America Building Services collects customer information only for business purposes, including:
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Processing orders
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Scheduling service
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Providing quotes
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Customer communication
We do not sell or share personal information except when required to complete services or comply with legal requirements.
Website data may be collected for analytics and security purposes.
By using our website, you agree to this policy.
Contract Policy
For all cleaning, construction, maintenance, or engineering work, the signed agreement between ABS and the client governs the project.
This website policy page does not replace any written contract.
Clients should refer to their proposal, agreement, or service contract for full terms, scope, pricing, and responsibilities.
